richmondpreschool@btconnect.com | 01268 753061
229 - 259 High Rd, South Benfleet, Benfleet SS7 5HA
Parent voice

Feedback that helps shape the setting.

You said, we listened

We had a good response with 54% replies so thank you.

All of our parents know who their child's key person is, felt their key person was approachable and felt they were able to communicate with their key person face to face when they needed to.

When asked how has your child settled? 83.8% very well, 13.5% good and 0.7% still require some support to settle. 97.3% of our parents could access their Tapestry account.

75.7% of our parents found our next steps were helpful, 21.6% were unsure about next steps but found the report and focus week conclusion informative, 2.7% were not aware that next steps were set.

Testimonials

Testimonials from some of our parents/carers.

Thank you for everything you have done since she started.

Families consistently mention the warmth of the staff, how well children settle, and the support parents feel from the team.